Terms of Service

1. Who we are

The service is provided by CodeCube Ventures LLC, a Florida limited liability company operating under the fictitious name Sedgemark (“Sedgemark”, “we”, “us”, “our”), of 382 NE 191st St #788543, Miami, FL 33179, United States. You can reach us at support@getsedgemark.com, which is the address for every notice these terms require.

“You” means the person or organisation that creates a workspace. If you accept these terms for an employer or client, you confirm you are authorised to bind them, and “you” means them.

2. Accounts and eligibility

You must be at least 18 years old to create a workspace. Sedgemark is a tool for building and publishing websites and applications; it is not intended for children.

Creating a workspace requires a working email address, which we verify before anything is created. Until you follow the link we email you, no workspace, database or account exists, only a pending request that expires after 24 hours.

One workspace per email address. An email address can own exactly one workspace. The same address can be invited as a member of any number of other workspaces, which is a separate thing.

You are responsible for your account credentials, for every user you invite, and for every API key you issue. API keys carry real permissions and are shown once at creation: treat them as passwords. Anything done with your credentials or keys is treated as done by you. Tell us promptly if you believe either has been compromised.

Workspace owners can grant members granular permissions. Granting someone a permission is your decision and your responsibility, including permissions that let a member read form submissions or spend against an AI budget you configured.

3. What the service is

Sedgemark is a multi-tenant headless content management system. Each workspace gets its own isolated database and its own subdomain. Through it you can model collections, store entries and media, build public forms, issue API keys, send webhooks, and connect AI agents over our MCP endpoint.

We may add, change or remove features. Where a change would materially reduce the service on a paid plan, we will give you reasonable notice by email and you may cancel under section 12.

Some parts of the platform are published as open packages on npm. Those are governed by their own licences, not by these terms.

4. Your content

You own your content. Everything you put into a workspace (content entries, uploaded media, form definitions, submissions, schema) remains yours. We claim no ownership.

You grant us a worldwide, non-exclusive, royalty-free licence to host, store, copy, transmit, back up and display that content solely to operate the service for you, and to transmit it to the third parties listed in our Privacy Policy where that is how a feature works. The licence ends when the content is deleted, subject to the backup window described in that policy.

We do not use your content to train AI models, and we do not sell it or share it for advertising.

You are responsible for your content being lawful, for holding the rights to it, and for any personal information in it. Where a collection serves public API traffic, you are choosing to publish it; treat it as public.

Rich text is sanitised against a fixed allowlist when it is saved. Markup outside that allowlist is silently stripped rather than rejected. This is a safety measure for the sites that render your content, not a guarantee about anything you store.

5. Forms and your visitors

Forms are the one part of Sedgemark that accepts writes from the public. When you publish a form, strangers can submit to it without an account, and what they submit lands in your workspace.

For that data, you are the controller and we are your processor. You decide what to ask for; we store it on your behalf. That means you are responsible for:

• having your own privacy notice on the page carrying the form, and a lawful basis for what you collect;
• answering the requests of the people who submit: we will refer them to you;
• not using forms to collect payment card numbers, government identifiers, health records or other sensitive categories the platform was not built to protect.

Alongside the fields you define, each submission records the submitter’s IP address, browser user-agent string and the origin the request came from. These are anti-abuse measures on an endpoint anyone can reach. You should say so in your own notice, because they are personal data and you are the one collecting them.

You control the anti-spam settings: allowed origins, a honeypot field, a minimum submission time. Leaving a form open to any origin is your choice and its consequences are yours.

6. Acceptable use

You agree not to:

• upload, store or transmit anything unlawful, infringing, defamatory, or that contains malware;
• use forms, webhooks or the API to send spam, phishing, or unsolicited bulk messages;
• attempt to reach another workspace’s data, probe our isolation between tenants, or test our security without written permission;
• circumvent plan limits, rate limits, or the signup controls, including by creating multiple workspaces to get around a cap;
• resell the service or offer it as your own hosted CMS to third parties without a written agreement with us;
• use the service to build a competing product, or to benchmark it for publication, without our written consent;
• put load on the service that degrades it for others, including through automated agents connected over MCP.

The API is rate limited. Limits exist to keep the platform usable for everyone and may change without notice.

7. AI features

Sedgemark can fill fields automatically using a large language model. You supply your own provider API key, and your provider bills you directly. We make the call; we are not a party to your relationship with the provider, and their terms and privacy policy govern what they do with what is sent.

When an automation runs, the content your prompt template names is sent to the provider you chose. Turning the feature on is how you consent to that. We store the run’s status, model, token counts and estimated cost, not the prompt content and not the generated output.

Costs we display are estimates, not bills. Token counts are exact; dollar figures are calculated from rates we hold in code or rates you entered, and where no rate is known we show no figure rather than a zero. The only authoritative number is your provider’s invoice. The monthly budget is a cap we enforce against our own estimate, so treat it as a guardrail rather than a guarantee.

AI output can be wrong. Review generated values before publishing them. You are responsible for what your site publishes.

8. Webhooks and outbound integrations

You can register HTTPS endpoints to receive events. We sign every payload so you can verify it came from us: verify the signature, and treat an unsigned or unverified request as untrusted.

We refuse destinations on loopback, link-local, private and unique-local addresses, and we do not follow redirects. That check reads the hostname as written; it does not resolve DNS, so a public hostname pointing at a private address is not caught. Where you send your data is your decision, and what the receiving system does with it is outside our control.

Delivery is best effort. We do not guarantee that every event arrives, arrives once, or arrives in order.

9. Plans, billing and taxes

Sedgemark offers a free plan and paid plans. Current prices, features and limits are shown in the app and on this website at the time you subscribe, and those are the terms of your purchase.

Payments are processed by Stripe. Card details are entered into Stripe’s own fields and never reach our servers: we store only your card’s brand, last four digits and expiry so you can recognise it. Your use of Stripe’s checkout is also subject to Stripe’s terms.

• Renewal. Paid plans renew automatically each period until cancelled.
• Cancellation. You can cancel at any time from the billing screen. Cancellation takes effect at the end of the period you have already paid for; you keep access until then, and you can resume before it lands.
• Changing plan. Upgrades and downgrades are prorated by Stripe. We show you the amount before you confirm.
• Failed payment. If a charge fails we will show a notice in the app and retry. If it stays unpaid we may downgrade or suspend the workspace under section 12.
• Taxes. Prices exclude taxes unless stated. You are responsible for any tax due on your purchase other than tax on our income.

We may change prices with at least 30 days’ notice by email. A price change takes effect at your next renewal, and you can cancel before it applies.

Our refund policy

If you ask within 14 days of a charge, we will refund it in full. That applies to your first payment and to renewals alike, and you do not need to give a reason: email support@getsedgemark.com and we will process it back to your original payment method.

After 14 days, fees already paid are non-refundable, though you can cancel at any time to stop the next charge. Nothing here limits any refund right you have under the law where you live.

10. Plan limits, downgrades and locking

Each plan caps certain resources: how many collections, forms and user accounts a workspace may have. We enforce those caps when you try to create something new.

If you move to a plan whose caps you already exceed, we do not delete anything. Instead, resources above the cap are locked: the oldest ones keep working and the excess becomes unavailable until you come back under the cap or upgrade again. Locked resources are still there, still yours, and unlock instantly when you upgrade.

Two consequences worth stating plainly, because they affect live websites:

• Forms are not included on the free plan. If you cancel a paid plan, your public form endpoints stop accepting submissions and return “not found” to your visitors. Existing submissions are not deleted.
• Locked resources return “not found” on the public API, not an error explaining why. This is deliberate: a distinguishable response would broadcast your billing status to anyone who can guess a URL.

Deleting things is never blocked, because deleting is how you get back under a cap.

11. Availability, support and backups

We do not offer a service level agreement. Sedgemark is provided on an as-available basis. We aim to keep it up and we monitor it, but we do not promise a particular uptime, response time or support response, on any plan.

Support is by email at support@getsedgemark.com. We answer as quickly as we reasonably can.

Keep your own copies of anything you cannot afford to lose. We take nightly database backups for our own disaster recovery, and they are not a service we provide to you: there is no self-serve restore, no guaranteed recovery point, and no promise that a restore will succeed. In particular, uploaded media files are not covered by those database backups: a deleted file is gone permanently. The content API and the generated client make exporting your content straightforward, and we recommend you do it.

12. Suspension, termination and deletion

You may stop using the service at any time. Cancelling a paid plan moves you to the free plan; asking us to delete the workspace destroys it.

We may suspend or terminate a workspace if you materially breach these terms, if payment remains unpaid after notice, if we are required to by law, or if your use presents a security or stability risk to the platform. Except where the breach or risk is serious enough to require acting immediately, we will give you notice and a reasonable chance to fix it.

Deletion is permanent and immediate. There is no soft delete, no grace period and no recovery path. Deleting a workspace cancels its subscription, erases its uploaded files from object storage, and drops its database. We cannot undo it and we cannot get it back for you. Export anything you want to keep first.

Copies may persist in our routine backups for up to 30 days after deletion, after which they age out. Those backups exist for disaster recovery and are not accessible to you.

Sections 4 (as to the licence already exercised), 6, 13, 14, 15, 16, 18 and 19 survive termination.

13. Our intellectual property

The service, its software, design and documentation are ours and are protected by intellectual property law. These terms grant you a limited, non-exclusive, non-transferable right to use the service while your account is in good standing, nothing more. The Sedgemark name and logo may not be used without our permission, except to say truthfully that you use the product.

If you send us feedback or suggestions, we may use them freely and without obligation to you.

14. Disclaimers

To the fullest extent the law allows, the service is provided “as is” and “as available”, without warranties of any kind, express or implied, including any implied warranty of merchantability, fitness for a particular purpose, title or non-infringement.

We do not warrant that the service will be uninterrupted, timely, secure or error-free, that defects will be corrected, or that any data will be preserved or recoverable. No advice or information from us creates a warranty not stated here.

15. Limitation of liability

To the fullest extent the law allows, neither party is liable for indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, lost revenue, lost goodwill, or lost or corrupted data, however caused and on any theory of liability, even if advised such damages were possible.

Our total aggregate liability arising out of or relating to these terms or the service is limited to the greater of (a) the amount you paid us in the twelve months before the event giving rise to the claim, or (b) one hundred US dollars (US$100).

Nothing here limits liability that cannot be limited by law, including for fraud, or for death or personal injury caused by negligence. Some jurisdictions do not allow certain exclusions, so parts of this section may not apply to you.

16. Indemnity

You will defend, indemnify and hold us harmless against claims, damages, losses and reasonable legal costs arising from your content, your use of the service, your breach of these terms, or your handling of personal data belonging to your own users, including claims brought by people who submitted one of your forms.

17. Changes to these terms

We may update these terms. When a change is material we will email workspace owners and update the effective date at the top at least 14 days before it takes effect. Continuing to use the service after that means you accept the new terms; if you do not, cancel before they take effect.

18. Governing law and disputes

18.1 Talk to us first. Before filing anything, email support@getsedgemark.com describing the problem and what you want, and give us 30 days to resolve it. Most problems are a conversation. This step is a precondition to starting proceedings, except for the claims in 18.5 and 18.6.

18.2 Governing law. These terms are governed by the laws of the State of Florida, USA, without regard to its conflict-of-law rules. The UN Convention on Contracts for the International Sale of Goods does not apply.

18.3 Venue. The state and federal courts located in Miami-Dade County, Florida have exclusive jurisdiction over any dispute, and both parties consent to personal jurisdiction and venue there.

18.4 Jury trial waiver. To the extent permitted by law, both parties waive the right to a jury trial.

18.5 Individual claims only. To the extent permitted by law, each party may bring claims against the other only individually, and not as a plaintiff or class member in any class, consolidated or representative action. If this paragraph is held unenforceable, it is severed and the rest of this section survives.

18.6 Small claims and injunctions. Either party may bring an individual claim in small claims court, and either party may seek injunctive relief in any competent court to protect its intellectual property or to stop unauthorised access to the service, without first completing 18.1.

18.7 Consumers. If you are a consumer, nothing in this section deprives you of the protection of mandatory laws in your country of residence, or of the right to bring proceedings in your local courts where the law gives you that right.

19. General

These terms, the Privacy Policy and (where it applies) the Data Processing Addendum are the entire agreement between us about the service. If a provision is unenforceable, the rest stands. Our not enforcing something is not a waiver of it. You may not assign these terms without our consent; we may assign them to a successor in a merger or sale of the business. Nothing here creates a partnership, employment or agency relationship. Notices to you go to your workspace owner’s email address; notices to us go to support@getsedgemark.com.

Neither party is liable for failure to perform caused by events beyond its reasonable control, including provider outages, network failures and acts of government.

CodeCube Ventures LLC d/b/a Sedgemark